Privacy Policy

About This Website

kslriverhaus.com is an independently operated property marketing and informational website operated by Ivy Goh, a Registered Real Estate Negotiator (REN 76441) under GT Nelson Realty Sdn Bhd.

The website provides property information, project listings and enquiry services relating to Riverhaus, Riveria Garden and related residential and commercial property developments in Iskandar Puteri, Johor.

This website is not the official corporate website of KSL Holdings Berhad or any property developer. Project details, prices, promotions, specifications and availability are subject to confirmation by the relevant developer and applicable parties.

Information We May Collect

Depending on how you interact with this website, information collected may include:

• Your name, where voluntarily provided.
• Your phone number, email address or other contact information submitted through an enquiry or brochure-download form.
• The content of property enquiries, requests or messages that you voluntarily submit.
• Information about the property project, unit type or location in which you have expressed interest.
• Technical information such as browser type, device type, approximate location, pages visited and referral source where analytics or similar technologies are implemented.
• Cookie or measurement information used to understand website traffic, performance and visitor interactions, where applicable.

Please do not submit sensitive personal information that is not necessary for your property enquiry.

How Information May Be Used

Information may be used to:

• Respond to property enquiries and requests for project information.
• Provide information about property layouts, pricing, promotions, specifications and unit availability.
• Provide requested brochures or other property-related materials.
• Arrange appointments, property viewings, sales gallery visits or follow-up communication where requested.
• Improve website functionality, content and user experience.
• Measure website traffic and performance where analytics technologies are implemented.
• Prevent misuse, fraud, spam or security issues.
• Comply with applicable legal obligations.

WhatsApp and Third-Party Communication

If you choose to make an enquiry through WhatsApp or another third-party communication platform, your communication will also be subject to the applicable terms and privacy practices of that third-party provider.

Information voluntarily provided through these communication channels may be used to respond to your enquiry and provide requested property information.

Cookies and Analytics

This website may use cookies, analytics tools, tags and similar technologies to understand website traffic, measure performance and improve the visitor experience.

Depending on the technologies implemented, these services may collect information such as device type, browser type, pages viewed, approximate location and referral source.

Third-party analytics and technology providers may process information according to their own privacy policies.

Sharing of Information

Personal information is not sold as part of the ordinary operation of this website. Information may be shared where reasonably necessary to:

• Respond to or process a property enquiry.
• Provide requested project information or facilitate an appointment, viewing or sales gallery visit.
• Use website hosting, analytics, communication, form-processing or other technical service providers.
• Comply with applicable legal requirements or protect legitimate rights and security.

Where an enquiry needs to be referred to another relevant party for assistance, only information reasonably necessary for that purpose should be shared.

Data Retention and Security

Reasonable measures may be used to protect information against unauthorised access, loss, misuse or disclosure. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Personal information should be retained only for as long as reasonably necessary for the purposes described in this Privacy Policy, legitimate operational needs and applicable legal requirements.

Your Privacy Requests

You may contact Ivy Goh through the contact or enquiry channels displayed on this website to request access to, correction of or deletion of personal information previously submitted, subject to applicable Malaysian law and any lawful retention requirements.

You may also request that property marketing follow-up communications stop. Reasonable efforts should be made to honour such requests.

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in website practices, technologies, services or applicable legal requirements.

The latest version published on this website will apply from its stated effective date.

Contact and Privacy Requests

For privacy-related requests or questions about information submitted through this website, please contact Ivy Goh through the contact details provided on this website.

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